All the Support that You Need
We all need support to get something done more conveniently. Our energetic technical support agents are more than happy to listen to your concern and provide a solution. Support is available remotely over the phone, via live chat or we will visit your premises and personally assist you.
Multi-Channel Support
The ubiquity of instant communication channels such as live chat on phone conversation, WhatsApp, Viber or SMS enables you to get the support, whenever you want and through whatever method is most convenient.
Speedy Service
When you have a problem that needs fixing whether it’s a minor issue or major concern, time can seem like an eternity. Now you don’t have to wait endlessly get something done. We are ready to provide an instant service to get you back to routine.
Professional Staff
Our intention is to serve you professionally & every effort will be made to go beyond your expectation. Get technical support services from our smart and polite team.
Software Support
We provide technical assistance for the difficulties that you face with different software solutions or cloud software services. These include
- Microsoft Windows Operating System
- Microsoft Office or Office 365
- Antivirus
- Email Services
- Cloud Storage
- Zoom Conferencing
- Microsoft Teams
If it is convenient, we can provide support remotely by logging into your device through internet. On your preference, we can visit to troubleshoot and provide training also as required.
Accessories & Peripherals
More than half of the inconveniences related to technology narrow down to malfunctioning accessories & peripherals. These could be problems with
- Speakers & headsets
- IP cameras
- Security cameras
- Routers
- Poor power connectivity
- Poor network connectivity
- General incorrect configuration of devices
In these cases, we will visit your premises to inspect the concern and rectify all elements of the issue. We ensure the fix by testing as certain solutions may involve multiple steps.
Computer Hardware
There can be a number of problems that you might face related to computer or laptop hardware. These include
- Power supply unit problems
- Device display issues
- Charging or battery malfunctioning
- General lack of performance
We will visit your premises to identify the root cause and provide necessary fixes such as hardware upgrades, replacements and repairs.
Mobile Devices
With the rapid advancement of the technology, mobile devices and apps have replaced many of the traditional ways of doing things. You may need assistance to keep up with the pace. We are here to help to get you up to the speed by training on
- Latest mobile apps
- Maintaining your privacy online
- Securely perform online activities such as banking
- Diagnosing app related issues
- Improve mobile device performance
- Troubleshoot mobile device hardware related problems